Customer Support Executive - Multilingual Language - Cantonese | Onsite in Quezon City | upto 87000

Gratitude Inc

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4 hours ago

Customer Support Executive - Multilingual Language - Cantonese | Onsite in Quezon City | upto 87000

2-5 Year(s)

₱ 52 - ₱ 87K p.m

Manila (Alabang Muntinlupa City)

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Job Description

Key Skills

Cantonese Speaker

98 candidate(s) have already applied for this Job. Apply now

Job Title: Multilingual Language - Cantonese
Work setup: Onsite in Quezon City
Work schedule: Shifting/ Night shift
Salary: 52,212.67 to 87,146
20,000 Sign-on Bonus + Incentives
Availability: ASAP
Heads : 28 Hire
Target Start Date: August 10, 2026

Job Qualifications:
• Open to candidates with or without BPO experience
• Speak fluently and spontaneously in the Cantonese language
• Use the language effectively in a professional environment
• Understand complex and extended conversations including implied meanings
• Working knowledge of English is needed; training and client systems are in English
• The primary language for customer interaction remains the languages specified in the table
• Previous collections experience is highly preferred but not required
• Understanding of the Order-to-Cash (02C) process is highly preferred but not required
• Candidate must be able to work on PH and with a valid working VISA
• Also accepts Temporary Resident Visa for non-Filipino applicants.

Language Skills:
• Fluent in Cantonese

Responsibilities:

• Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.
• Provide customer support in English and Cantonese Language
• Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.
• Resolve customer concerns efficiently while delivering a positive customer experience.
• Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.
• Document customer interactions accurately using company systems and tools.
• Meet quality, productivity, attendance and customer satisfaction goals.
• Build trust and customer loyalty through exceptional service and problem-solving
• Perform other duties as assigned to support business and operational needs.

BENEFITS:

• Company events
• Free Parking
• Health Insurance
• Life Insurance
• Paid Training
• Promotion to Permanent employee

Pre-Screen Questions:
• Describe your Cantonese language proficiency:
• Can you speak fluently in Cantonese?
• Current location:
• Nationality
• What type of Visa do you have?
• Do you have previous experience with the order-to-cash process
• Last drawn salary
• Expected Salary
• Notice period:

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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