Customer service representative
Job Description
WE'RE RECRUITING – INBOUND & OUTBOUND CALL AGENTS
Are you persuasive, confident, and comfortable speaking with customers over the phone?
Join our team as an Inbound & Outbound Call Agent!
Responsibilities:
Receive incoming customer calls
Make outbound calls to existing or potential customers
Explain products, services, or solutions clearly
Follow up with customers
Handle objections and customer concerns professionally
Achieve daily/weekly performance targets
Update call records accurately
What we're looking for:
Excellent communication skills
Confidence when speaking on the phone
Good English proficiency
Goal-oriented mindset
Strong interpersonal skills
Ability to work with targets
Previous call center experience is a plus, but motivated applicants are welcome to apply.
Interested? Send your CV today and take the next step in your career!
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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