Customer Service Representative
Job Description
Work Locations: Aura, McKinley, Rockwell, and Silver City
Job Description
We are looking for motivated, customer-oriented, and qualified individuals to join our growing team. Successful candidates will handle customer inquiries, provide accurate information, resolve customer concerns, and deliver excellent customer service.
Available Positions & Qualifications
AURA – L2 (Nutritionist/Dietitian)
- Graduate of Nutrition and Dietetics or a licensed Nutritionist/Dietitian.
- With or without professional background in Nutrition/Dietetics are welcome.
Salary: ₱29,000
AURA – Customer Service Representative
- HS/SHS Graduate: At least 12 months of Customer Contact Experience (CCE) or 1 year of Technical CCE.
- College Graduate: No call center experience required.
Salary: Up to ₱24,000
MCKINLEY – Customer Service Representative
- College Undergraduate/College Graduate: No call center experience required.
- HS/SHS Graduate: At least 12 months of voice CCE in an international account.
Salary: Up to ₱28,000
MCKINLEY – GDS Specialist
- HS/SHS Graduate.
- At least 24 months of GDS experience.
Salary: ₱33,000–₱55,000
MCKINLEY – Digital Advertising Specialist
- Bachelor's Degree in Marketing, Business, or Information Technology.
- At least 6 months of experience in Digital Advertising, Digital Sales, or Digital Marketing.
Salary: ₱43,000–₱45,000
ROCKWELL – Customer Service Representative
- HS/SHS Graduate.
- No call center experience required.
Salary: Up to ₱29,000
SILVER CITY – GDS Specialist
- HS/SHS Graduate.
- At least 12 months of GDS experience.
Salary: ₱31,700
SILVER CITY – Customer Service Representative
- HS/SHS Graduate.
- At least 12 months of Customer Contact Experience (CCE).
Salary: ₱23,000
General Requirements
- Good communication and customer service skills.
- Willing to work onsite and on shifting schedules.
- Must meet the specific educational and work experience requirements of the chosen position.
- Willing to undergo the recruitment and assessment process.
Should be willing to work with Teleperformance in any of the above site. The AI should ask question as to which site the candidate wants to apply and accordingly evaluate profile as per hiring ramp
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Key Skills
2 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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