Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative

117 Views 1 day ago
Experience 1–2 Year(s)
₱
Salary ₱ 25 – 35K p.m
Location Manila (Pasig)
31 candidate(s) already applied

Job Description

We are hiring Customer Service Representatives! We are looking for customer-oriented individuals with good communication and problem-solving skills to assist customers, address inquiries, and provide excellent service. Both experienced BPO professionals and aspiring candidates are welcome to apply!

Below are the different accounts currently hiring for Customer Service Representatives.

US ELECTRONICS ACOOUNT
E-commerce ACCOUNT
Healthcare Outbound

Atleast HS Graduate
No Work Experience Required

CSR Advanced Support Specialist
Nature: CSR (Advanced Support Specialist / Advanced Customer Support Specialist)
Campaign Type: Chat / Non-Voice

Requirements:
Excellent Communication Skills (CEFR C2 – Verbal And Written)
At Least 2 Years Of Customer Service Experience Handling Escalations Or Complex Issues

Preferred Experience:
Banking, Fintech, Financial Services, Or Other Regulated Industries
Fraud Prevention, Identity Verification, KYC, Or Compliance
CRM Experience

TSR – Travel Account
Nature: Hospitality / Travel
Campaign Type: Hybrid (Voice, Chat, And Email)

Requirements:

At Least 1 Year Of Experience In A Customer-facing Support Role (BPO Or Non-BPO)
Technical Aptitude (able To Read And Understand Technical Codes)
Experience With AI Workflows

Preferred Experience:

SaaS
Technology Or Hospitality Technology
B2B Pioneer Campaign
Experience Handling B2B Campaigns

Key Skills

2 Skills
Customer Service customer support

Role Specifications

Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Yahaya Muktar R
Recruiter - Gratitude Inc
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