Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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Role Overview:
Join our Retail Account as a Customer Service Representative! You will handle customer inquiries, resolve concerns, and provide exceptional service to retail clients.
Key Responsibilities:
Respond to customer inquiries via phone and email.
Resolve product and service concerns promptly.
Process orders, returns, and exchanges.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
High School Graduate (Old Curriculum) or SHS Graduate – required.
Excellent English communication skills.
Willing to work onsite with shifting schedules.
Former Teleperformance employees are not eligible for rehire – whether directly or through third-party agencies.
Why Join?
Competitive salary package.
Career growth opportunities.
Dynamic retail environment.
Supportive team culture.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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