Customer Service Representative (medical billing specialist)

Gratitude Inc

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2 hours ago

Customer Service Representative (medical billing specialist)

1-2 Year(s)

₱ 25 - ₱ 33K p.m

Manila (Makati, Pasig, Taguig)

Job Description

Key Skills

Problem Solving customer support Excellent verbal and written English communication skills ability to handle sensitive content Ability to maintain a high level of confidentiality.

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NOW HIRING: Medical Billing Specialist (RCM Account)

One-Day Hiring Process – Get Hired Faster!

Salary: Php 25,000 – Php 33,000 (depending on experience)

Job Responsibilities

Prepare, review, and submit medical insurance claims accurately.

Verify patients' insurance eligibility and benefits.

Follow up on unpaid, rejected, or denied claims.

Resolve billing issues and explain medical bills clearly to patients.

Maintain accurate billing records while ensuring confidentiality.

Communicate professionally with patients, healthcare providers, and insurance companies.

Support the Revenue Cycle Management (RCM) process to ensure timely reimbursements.

Qualifications

1–2 years of experience in medical billing, healthcare RCM, or customer support.

Strong problem-solving and communication skills.

Ability to explain complex billing concepts in a simple manner.

Professionalism in handling sensitive and confidential information.

Maximum age: 50 years old.

Walk-In Applicants Only

No onsite attendance = No processing.

Interview Time: Starts at 1:00 PM

Location: Taguig City, Metro Manila

Applicants residing in or near Taguig, Makati, Pasig, Pateros, Parañaque, Muntinlupa, Pasay, and nearby areas are encouraged to apply.

Role

Customer Care Officer

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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