Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative (medical billing specialist)

731 Views 2 weeks ago
Experience 1–2 Year(s)
₱
Salary ₱ 25 – 33K p.m
Location Manila (Makati, Pasig, Taguig)
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Job Description

NOW HIRING: Medical Billing Specialist (RCM Account)


One-Day Hiring Process – Get Hired Faster!


Salary: Php 25,000 – Php 33,000 (depending on experience)


Job Responsibilities


Prepare, review, and submit medical insurance claims accurately.

Verify patients' insurance eligibility and benefits.

Follow up on unpaid, rejected, or denied claims.

Resolve billing issues and explain medical bills clearly to patients.

Maintain accurate billing records while ensuring confidentiality.

Communicate professionally with patients, healthcare providers, and insurance companies.

Support the Revenue Cycle Management (RCM) process to ensure timely reimbursements.


Qualifications


1–2 years of experience in medical billing, healthcare RCM, or customer support.

Strong problem-solving and communication skills.

Ability to explain complex billing concepts in a simple manner.

Professionalism in handling sensitive and confidential information.

Maximum age: 50 years old.


Walk-In Applicants Only

No onsite attendance = No processing.

Interview Time: Starts at 1:00 PM


Location: Taguig City, Metro Manila

Applicants residing in or near Taguig, Makati, Pasig, Pateros, Parañaque, Muntinlupa, Pasay, and nearby areas are encouraged to apply.

Key Skills

5 Skills
Problem Solving customer support Excellent verbal and written English communication skills ability to handle sensitive content Ability to maintain a high level of confidentiality.

Role Specifications

Role
Customer Care Officer
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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