Customer Service Representative

Gratitude Inc

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2 days ago

Customer Service Representative

0-1 Year(s)

Negros Occidental (bacolod)

Job Description

Key Skills

Customer Service

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Customer Service Representative

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Location: Bacolod

About the Role

We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

Develop, test, and maintain reliable, scalable, and user-focused solutions.

Collaborate with product, design, and business teams to understand requirements and deliver outcomes.

Write clean, maintainable, and well-documented work following best practices.

Troubleshoot issues, optimize performance, and improve overall quality.

Track progress, communicate updates clearly, and contribute to continuous improvement.

Qualifications

Senior High School Graduate

No experience required

Strong problem-solving skills and the ability to work independently and with a team.

Good written and verbal communication skills.

Skills

Strong foundation in role-relevant tools, platforms, and best practices.

Ability to plan, execute, measure, and improve work with attention to detail.

Good communication, ownership, collaboration, and time-management skills.

Benefits

Competitive compensation and growth opportunities.

Collaborative work culture with learning and development support.

Opportunity to work on meaningful products and business problems.

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Karis Robert

Recruiter - Gratitude Inc

NA, nigeria

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