Customer Service Representative | Pasig City l
Job Description
Key Skills
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Job Description
Customer Service Representative l 40K Signing Bonus
Earn up to 27K per month plus 40K Signing Bonus
- Additional 2,800 onboarding allowance
- 1 month Free Meals
- Free Shuttle Service
Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative for our Transcom Pasig- Ayala 30th site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
What's in it for YOU
Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!
- Day 1 HMO
- Meal & Transportation Allowance
- Rice Subsidy
- Clothing Allowance
- 24/7 Teleconsult
- Free Psychologist Consultation
- In-house & Online Pharmacy
- Scholarship Program
- Retirement Fund
- Free Meal & Medicine (through Transcom’s Tap Card Rewards)
- Loyalty Incentives
- Accidental & Life Insurance
- Free Shuttle Service
What we are looking for:
- Possess a positive attitude.
- Have very good interpersonal skills (both written and oral)
- Take ownership for quality, competence, and commitment.
- Enjoy/thrive on autonomy within the franchise framework and be results focused.
- Be highly motivated and prepared to work hard.
- Have high personal energy and enjoy a lively environment.
- Be highly flexible and welcome change/improvements.
What Life at Transcom is like
At Transcom, we’re relentlessly committed- to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.
Visit us at Ground Floor, Transcom Bldg, Frontera Verde Compound, Las Fiestas, Pasig City from 9:00 AM-5:00 PM every Monday- Friday
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TAG GRATITUDE JOBS AND EARN FANTASTIC JOINING BONUS ALSO. MAKE SURE YOU COMPLETE YOUR APPLICATION AFTER YOU CLICK ON APPLY BUTTON
Role
Customer Service Executive
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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