Customer Service Representative (Retail, Banking & Home Security Accounts)
Gratitude IncCustomer Service Representative (Retail, Banking & Home Security Accounts)
Job Description
Key Skills
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We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will assist customers by answering inquiries, resolving concerns, and providing excellent service through voice support while maintaining professionalism and accuracy.
Responsibilities include handling customer concerns, providing product and service information, documenting customer interactions, and ensuring customer satisfaction. Candidates must have excellent communication skills, be willing to work on-site, and be able to work in a fast-paced environment.
Qualifications vary depending on the assigned account. Openings are available for HS/SHS graduates, college undergraduates, and college graduates, with opportunities for applicants with or without BPO experience. Some accounts require at least one year of customer service, healthcare, or technical support experience.
Available accounts include Retail, Project Luna, Global Home Security, and High Priority Banking, with salaries ranging from ₱15,000 to ₱19,000 depending on the account and qualifications.
This is a walk-in hiring process only. Applicants must bring an updated resume with a BP Slip attached and ensure their ICIMS profile is completed and correctly tagged before visiting the recruitment hub.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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