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Customer Service Representative - Retail Solutions (BGC/Cebu)

Cognizant
1589 Views
18 hours ago

Customer Service Representative - Retail Solutions (BGC/Cebu)

0-1 Year(s)
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

Communication Communication Skills Excellent Communication

2 candidate(s) have already applied for this Job. Apply now

Location: Onsite/Hybrid



Join our Retail customer support team! Help customers with online orders, returns, and troubleshooting. This is an ideal opportunity for those starting in BPO.

Responsibilities:




  • Assist customers with retail product inquiries

  • Help process returns and exchanges

  • Provide solutions to product-related issues



Requirements:




  • Open to freshers and experienced candidates

  • Strong communication skills in English

  • Hybrid setup for experienced candidates only

  • NO WFH



Process:




  • Virtual or Walk-in Interview

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Varshini Siyyadri

Recruiter - Cognizant

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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