Customer Service Representative (Sales Account)
Job Description
Job title : Customer Service Representative – Sales Account
location : Davao
Job Description :
We are hiring Customer Service Representatives for our Sales Account!
We are looking for customer-oriented individuals with good communication and problem-solving skills to assist customers, address inquiries, promote products and services, and deliver excellent customer service while achieving sales targets.
Key Responsibilities :
Handle customer inquiries and provide accurate information.
Promote products and services to potential customers.
Identify customer needs and recommend suitable solutions.
Generate sales and achieve assigned sales targets.
Maintain customer satisfaction and build positive customer relationships.
Resolve customer concerns professionally.
Requirements :
Good communication and customer service skills.
Sales-oriented mindset with good persuasion and negotiation skills.
Willing to work onsite.
Willing to work on shifting schedules.
Must meet the specific educational and work experience requirements of the position.
Willing to undergo the recruitment and assessment process
Qualifications :
High School / Senior High School Graduate or College Graduate.
Good verbal and written communication skills.
Strong customer service and interpersonal skills.
Sales-oriented mindset with the ability to promote products and services.
Good persuasion, negotiation, and problem-solving skills.
Willing to work onsite and on shifting schedules.
Previous BPO or sales experience is an advantage, but freshers may also apply if accepted by the hiring team.
Key Skills
5 SkillsRole Specifications
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Sales Account - Customer Service Representative
𝗛𝗜𝗥𝗜𝗡𝗚: 𝗦𝗢𝗙𝗧𝗪𝗔𝗥𝗘 𝗤𝗨𝗔𝗟𝗜𝗧𝗬 𝗔𝗡𝗔𝗟𝗬𝗦𝗧 – 𝗨𝗦 𝗛𝗘𝗔𝗟𝗧𝗛𝗖𝗔𝗥𝗘 𝗔𝗖𝗖𝗢𝗨𝗡𝗧 (𝗛𝗬𝗕𝗥𝗜𝗗 𝗦𝗘𝗧𝗨𝗣)
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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