CUSTOMER SERVICE REPRESENTATIVE - TELCO ACCOUNT

Gratitude Inc

961 Views

12 hours ago

2-5 Year(s)

Job Description

Key Skills

BPO Skills telco Experience in managing Telco and Media accounts Telco Sales

3 candidate(s) have already applied for this Job. Apply now

Customer Service Representative (CSR) – Telco Account

We are hiring a proactive and customer-focused CSR to handle inquiries and service requests for a leading telecommunications account.

Responsibilities:

Handle inbound/outbound calls

Resolve issues related to network, data, airtime, and billing

Assist with SIM activation and service upgrades

Promote telecom products and offers

Maintain accurate customer records

Requirements:

HS/SHS Graduate, preferably. 6 mos CCE; w/ Relocation Package

Good communication and computer skills

Ability to work onsite.

Call center or telecom experience is a plus

Interested candidates should apply now with the following details

Provide this details in below format

First Name -

Middle Name -

Last Name -

Email address -

Phone number -

Date of birth -

Gender -

Address -

Site-

Educational attainment -

Bpo experience -

Role

Customer Service Executive -Technical

Timings

Day Shift (Permanent)

Industry

Telecom / ISP

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

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