Real Time Analyst _UK Financial Collections (Project Motor)
396 Views
2 weeks ago
Experience
1–2 Year(s)
₱
Salary
₱ 25 – 27K
p.m
Location
Manila (Ortigas, Bridgetown quezon City, Eastwood quezon city)
103 candidate(s) already applied
Job Description
Real-Time Analyst (RTA) / Workforce Operations Experience:
Start Date: ASAP
QUALIFICATIONS:
• Graduate of a Bachelor's Degree
• 1-2 years of work experience in workforce management in a contact center environment
• 2-4 years overall experience
• Banking industry experience is highly preferred
• Exposure to UK/US/AU Banking industry is an advantage
• Good analytical skills
•Excellent in MS Excel & number crunching
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
Key Skills
2 Skills
WFM Analyst
UK Banking Industry
Role Specifications
Role
WFM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Quality Assurance Specialist
Gratitude Inc • 1 – 2 Year(s)
Quality assurance
₱ 55 – 60K p.m
Manila, Philippines
Customer service representative
Gratitude Inc • 0 – 1 Year(s)
Customer Service
₱ 25 – 32K p.m
Manila, Philippines
Now Hiring | Financial Payroll Campaign | Chat or Payroll Experience Preferred
Gratitude Inc • 1 – 2 Year(s)
good communication skills
Financial Account
₱ 18 – 25K p.m
Manila, Philippines
HGS QC Bridgertowne CSR voice- Virtual Process
Gratitude Inc • 1 – 12 Year(s)
Call Center
Inbound BPO
BPO Voice Process
₱ 19 – 25K p.m
Manila, Philippines
CSR collection account -EXL Alabang
Gratitude Inc • 1 – 20 Year(s)
US Collections
BPO Voice Process
billing process
₱ 27 – 40K p.m
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
Network
1+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts