Customer Service Representative | Telco Account | Full-Time
Gratitude IncCustomer Service Representative | Telco Account | Full-Time
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
We are looking for motivated and customer-oriented individuals to join our Telecommunications Customer Support team. As a Customer Service Representative, you will be responsible for delivering high-quality customer service by addressing inquiries related to mobile, internet, and telecommunications services.
Key Responsibilities
• Handle inbound customer inquiries professionally.
• Resolve billing, account, service, and technical concerns.
• Maintain accurate customer records.
• Meet quality assurance and customer satisfaction standards.
• Promote additional products and services when appropriate.
Qualifications
• High School or Senior High School Graduate.
• Good English communication skills.
• Basic computer knowledge.
• Customer service experience is an advantage but not required.
• Willing to work shifting schedules.
Benefits
• Competitive salary
• Paid training
• HMO coverage
• Performance incentives
• Career growth opportunities
• Government-mandated benefits
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Earn between ₱26,000 - ₱45,000 | Travel and Hospitality | 1 year GDS Experience
Teleperformance Silver City1 - 2 Year(s)
₱ 25 - ₱ 45K p.m
Manila, Philippines
CSR Travel Account -EXL MOA
Gratitude Inc1 - 21 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR electronics account -Transcom pasig
Gratitude Inc1 - 12 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Customer Service Representative (call center agent)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines
Portfolio Analyst
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
1 - 5 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 23K p.m
Manila, Philippines
Customer Service representative -EXL pasay
Gratitude Inc1 - 21 Year(s)
₱ 22 - ₱ 24K p.m
Manila, Philippines
Customer service representative (insurance)
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 20K p.m
Manila, Philippines