Customer Service Representative – Top Tier Telco Account | Concentrix Manila

Gratitude Inc

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3 weeks ago

Customer Service Representative – Top Tier Telco Account | Concentrix Manila

1-3 Year(s)

20 - 30 Thousand p.m

Manila (Alabang Muntinlupa City, Eastwood quezon city, Pasig, Cubao Quezon City, Bridgetown quezon City)

Job Description

Key Skills

Customer Service Problem Solving Communication Skills

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Join one of the leading telecommunications accounts under Concentrix Alabang. We are looking for customer-focused and results-driven individuals who can provide exceptional customer service, resolve customer concerns, and deliver a positive customer experience.

Successful candidates will handle account inquiries, service concerns, billing-related issues, and other customer support functions while maintaining high-quality service standards.

Qualifications:

At least Senior High School Graduate

With at least 6 months BPO Experience

Excellent communication skills

Willing to work onsite in Alabang

Willing to work on shifting schedules

Salary Package:

₱21,000 – ₱27,500

Performance-Based Bonuses

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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