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Customer Service Representative - Voice Accounts

Cognizant
1534 Views
20 hours ago

Customer Service Representative - Voice Accounts

2-4 Year(s)
₱ 20 - ₱ 35K p.m
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

Customer Service BPO industry BPO Hiring BPO Call center good communication skills

268 candidate(s) have already applied for this Job. Apply now


CSR – Rider Support Account

Be part of an exciting support team for a fast-paced delivery/rider platform!

Qualifications:

  • Completed at least 2 years in college (no back subjects)
  • At least 18 months of BPO experience (any voice account)
  • Excellent communication skills (clear, friendly, and professional English)
  • Willing to work onsite in BGC, Taguig City
  • Open to shifting schedules (including nights, weekends, and holidays)

What We Offer:

  • Salary: ₱28,000 – ₱36,000 basic per month
  • Attractive Joining Bonus: ₱30,000
  • HMO + other benefits upon regularization
  • Modern office facilities in the heart of BGC

2. CSR – KYC Account

Opportunity for candidates with banking/financial background!

Qualifications:

  • At least 6 months of BPO voice experience(Must have handled KYC, banking, or financial accounts)
  • Excellent communication skills (strong English fluency – verbal & comprehension)
  • Willing to work onsite in BGC, Taguig City
  • Open to shifting schedules

What We Offer:

  • Salary: ₱24,000 – ₱34,000 basic per month
  • HMO + other benefits upon regularization
  • Professional growth in a high-value financial account

Application Process

  1. Initial Screening / Validation
  2. Talkpush Exam (sent via email)
  3. Virtual Interview

Virtual Interview Schedule:Monday to Friday | 10:00 AM – 6:00 PM

Virtual Room Link:https://ampersand.webex.com/meet/Cognizant.Tagroom01

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Stephen Odebiyi

Recruiter - Cognizant

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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