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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative(Call Center Agent)

490 Views 1 week ago
Experience 0–1 Year(s)
₱
Salary ₱ 17 – 25K p.m
Location Laguna Calabarzon - Santa Rosa, Manila
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Job Description

NOW HIRING: Customer Service Representatives – Telco & Healthcare Accounts

Grow Your BPO Career with a Global Customer Support Team!

Are you an experienced BPO professional looking for your next career opportunity? Join our team and be part of exciting Telco and Healthcare Accounts where you can enhance your skills, gain valuable experience, and build a rewarding career.

Position: Customer Service Representative (CSR)
Accounts Available: Telco & Healthcare
Salary Package: ₱17,000 – ₱25,000
Work Schedule: Night Shift / Graveyard Shift

Qualifications

Minimum 6 months BPO/Call Center experience REQUIRED
Open to High School, Senior High School, and College Graduates
Experience handling Telco or Healthcare accounts is an advantage
Excellent communication and customer service skills
Willing to work night shifts and flexible schedules
Must provide Certificate of Employment (COE) from previous employers

What You’ll Do

• Handle customer inquiries and provide effective solutions.
• Assist customers with account-related concerns professionally.
• Deliver excellent service while maintaining customer satisfaction.
• Accurately document customer interactions and follow account procedures.

Why Join Us?

Competitive salary package
Opportunity to grow in the BPO industry
Gain experience with global accounts
Professional and supportive work environment
Career advancement opportunities

Ready to take the next step in your BPO career? Apply now and become part of our growing team!



Key Skills

3 Skills
Customer Service General customer service customer service and problem-solving skills

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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