Customer Service Representative(Call Center Agent)
Job Description
NOW HIRING: Customer Service Representatives – Telco & Healthcare Accounts
Grow Your BPO Career with a Global Customer Support Team!
Are you an experienced BPO professional looking for your next career opportunity? Join our team and be part of exciting Telco and Healthcare Accounts where you can enhance your skills, gain valuable experience, and build a rewarding career.
Position: Customer Service Representative (CSR)
Accounts Available: Telco & Healthcare
Salary Package: ₱17,000 – ₱25,000
Work Schedule: Night Shift / Graveyard Shift
Qualifications
Minimum 6 months BPO/Call Center experience REQUIRED
Open to High School, Senior High School, and College Graduates
Experience handling Telco or Healthcare accounts is an advantage
Excellent communication and customer service skills
Willing to work night shifts and flexible schedules
Must provide Certificate of Employment (COE) from previous employers
What You’ll Do
• Handle customer inquiries and provide effective solutions.
• Assist customers with account-related concerns professionally.
• Deliver excellent service while maintaining customer satisfaction.
• Accurately document customer interactions and follow account procedures.
Why Join Us?
Competitive salary package
Opportunity to grow in the BPO industry
Gain experience with global accounts
Professional and supportive work environment
Career advancement opportunities
Ready to take the next step in your BPO career? Apply now and become part of our growing team!
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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