CUSTOMER SERVICE REPRESENTATIVES (CSR) / TAGUIG & PAMPANGA
Job Description
NOW HIRING: CUSTOMER SERVICE REPRESENTATIVES (CSR)
Ready to take the next step in your BPO career? We’re looking for experienced, customer-focused professionals who can deliver excellent service and handle customer concerns with confidence!
POSITION DETAILS
- Job Title: Customer Service Representative (CSR)
- Work Setup: Onsite
- Required Experience: 1–4 years
- Education: At least 2 years completed in college or a finished Associate Degree
- Citizenship: Filipino citizens only
- Location: Taguig and Pampanga
PREFERRED INDUSTRY EXPERIENCE
Candidates with hands-on customer service experience in the following industries are highly encouraged to apply:
- Utilities
- Telecommunications
- Insurance
- Banking and Financial Services (BFSI)
QUALIFICATIONS & REQUIREMENTS
- Must have 1–4 years of relevant customer service experience.
- Must be willing to work onsite at the assigned location.
- Must be flexible with the assigned work shift and schedule.
- Must possess strong communication, problem-solving, and customer-handling skills.
- Must have the following documents readily available:
Transcript of Records (TOR)
Diploma
Certificate(s) of Employment (COE)
HIRING PROCESS
Validation → Virtual Interview → Submission of Required Documents → Job Offer (JO)
IMPORTANT APPLICATION GUIDELINES
- Filipino citizens ONLY.
- STRICTLY NO WALK-INS.
- NO MANUAL UPLOADS.
- Applicants must be ready to present all mandatory documents when requested.
- Ensure your latest CV clearly highlights your relevant work experience, industry background, and hands-on project experience.
PRIORITY WILL BE GIVEN TO QUALIFIED CANDIDATES WITH RELEVANT INDUSTRY EXPERIENCE AND COMPLETE DOCUMENTATION.
Interested and qualified? Apply now through the designated application channel and take the next step in your customer service career!
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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