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GRATITUDE INC
APAC · AFRICA · U.S.A

CUSTOMER SERVICE REPRESENTATIVES (CSR) / TAGUIG & PAMPANGA

18 Views 15 hours ago
Experience 1–4 Year(s)
₱
Salary Confidential
Location Pampanga - Taguig, Manila
4 candidate(s) already applied

Job Description

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVES (CSR)


Ready to take the next step in your BPO career? We’re looking for experienced, customer-focused professionals who can deliver excellent service and handle customer concerns with confidence!


POSITION DETAILS


- Job Title: Customer Service Representative (CSR)

- Work Setup: Onsite

- Required Experience: 1–4 years

- Education: At least 2 years completed in college or a finished Associate Degree

- Citizenship: Filipino citizens only

- Location: Taguig and Pampanga 


PREFERRED INDUSTRY EXPERIENCE

Candidates with hands-on customer service experience in the following industries are highly encouraged to apply:


- Utilities

- Telecommunications

- Insurance

- Banking and Financial Services (BFSI)


QUALIFICATIONS & REQUIREMENTS


- Must have 1–4 years of relevant customer service experience.

- Must be willing to work onsite at the assigned location.

- Must be flexible with the assigned work shift and schedule.

- Must possess strong communication, problem-solving, and customer-handling skills.

- Must have the following documents readily available:

  Transcript of Records (TOR)

  Diploma

  Certificate(s) of Employment (COE)


HIRING PROCESS

Validation → Virtual Interview → Submission of Required Documents → Job Offer (JO)


IMPORTANT APPLICATION GUIDELINES


- Filipino citizens ONLY.

- STRICTLY NO WALK-INS.

- NO MANUAL UPLOADS.

- Applicants must be ready to present all mandatory documents when requested.

- Ensure your latest CV clearly highlights your relevant work experience, industry background, and hands-on project experience.


PRIORITY WILL BE GIVEN TO QUALIFIED CANDIDATES WITH RELEVANT INDUSTRY EXPERIENCE AND COMPLETE DOCUMENTATION.


Interested and qualified? Apply now through the designated application channel and take the next step in your customer service career!

Key Skills

1 Skills
Customer Service

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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