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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representatives

105 Views 6 days ago
Experience 0–5 Year(s)
₱
Salary ₱ 18.5 – 19.5K p.m
Location Davao
25 candidate(s) already applied

Job Description

Hiring Now: Customer Service Representatives 

Join Concentrix and Start Your Customer Service Career!

Are you a fresh graduate or an experienced BPO professional looking for your next opportunity? Concentrix is hiring Customer Service Representatives for its Davao and Cagayan de Oro locations!

If you enjoy helping people, solving problems, and communicating with customers, this opportunity could be for you.

Job Details

  • Position: Customer Service Representative

  • Company: Concentrix

  • Locations: Davao & Cagayan de Oro (CDO), Philippines

  • Salary: ₱19,500

  • Work Setup: 100% Onsite

  • Shift: Shifting Schedules

Key Responsibilities

  • Handle customer inquiries and provide accurate information.

  • Assist customers with their concerns and requests.

  • Resolve customer issues professionally.

  • Maintain positive customer interactions.

  • Deliver excellent customer service and customer satisfaction.

Eligibility Criteria

Davao

  • College Graduates – No BPO experience required.

  • High School / Senior High School Graduates – Minimum 6 months of BPO experience required.

Cagayan de Oro (CDO)

  • College Graduates – No BPO experience required.

  • High School / Senior High School Graduates – Minimum 6 months of BPO experience required.

Required Skills

  • Good communication skills

  • Customer service skills

  • Problem-solving skills

  • Active listening

  • Customer handling

  • Ability to work on shifting schedules

Important Requirements

  • Willing to work 100% onsite.

  • Willing to work on shifting schedules.

  • Must meet the education and experience requirements for the preferred location.

  • Willing to undergo the recruitment and assessment process.

Apply Now!

Ready to take the next step in your career?

Fill out the questionnaire below to apply:

Questionnaire Link: https://myglit.com/lateral/cref/b4b84f7366

Your next career opportunity starts here. Apply today!





Key Skills

24 Skills
Conflict Resolution CRM (Customer relationship Management) Customer Service Microsoft Office Multitasking Problem Solving Process Management Quality assurance Time Management Case Management Communication Skills Chat Support email support Customer Engagement Data Entry Customer Care BPO Call center order management customer support Communication & Interpersonal Skills Computer Literacy Strong written and verbal communication- English Deep understanding of service excellence & complaint handling Customer Service Operations

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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