Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representatives | Healthcare & Collections Accounts

769 Views 1 week ago
Experience 0–1 Year(s)
₱
Salary ₱ 15 – 25K p.m
Location Manila (Taguig)
2 candidate(s) already applied

Job Description


Subject:


Hiring Customer Service Representatives | Healthcare & Collections Accounts


Job Description


We are expanding our team and are looking for motivated, customer-oriented professionals to join our organization. We are currently hiring Customer Service Representatives for our Healthcare and Collections accounts. Whether you are a fresh graduate, career shifter, or an experienced BPO professional, we welcome your application.


Available Accounts


Healthcare Account


Start Date: July 10, 2026

  • Freshers/Adapters – Basic Salary: ₱18,000
  • Experienced Candidates (minimum of 6 months Healthcare BPO experience) – Basic Salary: ₱23,000


Start Date: July 27, 2026

  • Freshers/Adapters – Basic Salary: ₱16,000–₱18,000
  • Experienced Candidates – Basic Salary: ₱20,000

Collections Account (Pioneer Program)

  • Freshers/Adapters – Basic Salary: ₱17,000
  • Experienced Candidates (minimum of 6 months Collections experience) – Basic Salary: Up to ₱25,000


Key Responsibilities

  • Deliver excellent customer service through inbound and outbound interactions.
  • Address customer inquiries and resolve concerns accurately and professionally.
  • Maintain complete and accurate records of customer interactions.
  • Adhere to company policies, quality standards, and performance metrics.
  • Collaborate effectively with team members to achieve operational goals.

Qualifications

  • At least Senior High School Graduate
  • Excellent English communication skills.
  • Basic computer navigation skills.
  • Fresh graduates and career shifters are encouraged to apply.
  • Relevant BPO experience is an advantage for experienced positions.
  • Willing to work onsite and on shifting schedules.

What We Offer


​

  • Competitive salary packages
  • Paid training
  • Performance-based incentives
  • HMO and company benefits
  • Career development and advancement opportunities
  • Supportive and professional work environment

Qualified candidates will be contacted for the next stage of the recruitment process. Apply today and take the next step in your BPO career.


Key Skills

5 Skills
Customer Service US Collections US Healthcare Customer Care customer support

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Mary Adeusi
Recruiter - Gratitude Inc
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