Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representive (Call Center Agent)

520 Views 1 week ago
Experience 0–1 Year(s)
₱
Salary ₱ 28 – 30K p.m
Location Manila (Makati, Pasig)
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Job Description

NOW HIRING: Customer Service Representative – Banking Account

Build Your Future in the BPO Industry with Us!

Are you a customer-focused BPO professional looking for your next career opportunity? Join our Banking Customer Service Account and be part of a team providing exceptional support to customers while building valuable experience in the financial services industry.

Position: Customer Service Representative (Voice Account)
Account: Banking / Customer Service
Work Setup: On-site
Salary Package: Up to PHP 28,000

Why Join Us?

Competitive salary package
Career growth and development opportunities
Gain experience with a global banking account
Work with a professional and supportive team
Opportunity to enhance your customer service skills

Job Responsibilities

• Handle inbound customer calls and assist with banking-related concerns.
• Provide accurate information and effective solutions to customer inquiries.
• Deliver excellent customer service while maintaining professionalism.
• Document customer interactions and follow account procedures.
• Ensure a positive customer experience in every interaction.

Qualifications

Open to all educational backgrounds (High School, Senior High School, and College Graduates)
At least 6 months BPO/Call Center experience REQUIRED
Excellent communication skills
Customer-oriented with strong problem-solving abilities
Willing to work on-site

Application Process

1️⃣ Workday ID Creation (to be facilitated by the recruitment point of contact)
2️⃣ Walk-in Interview & Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding

Ready to take your BPO career to the next level? Apply now and become part of a world-class customer service team!



Key Skills

3 Skills
CRM (Customer relationship Management) Customer Relations General customer service

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Rosemary Acorhma
Recruiter - Gratitude Inc
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