Customer Service Representive (Call Center Agent)
Job Description
NOW HIRING: Customer Service Representative – Banking Account
Build Your Future in the BPO Industry with Us!
Are you a customer-focused BPO professional looking for your next career opportunity? Join our Banking Customer Service Account and be part of a team providing exceptional support to customers while building valuable experience in the financial services industry.
Position: Customer Service Representative (Voice Account)
Account: Banking / Customer Service
Work Setup: On-site
Salary Package: Up to PHP 28,000
Why Join Us?
Competitive salary package
Career growth and development opportunities
Gain experience with a global banking account
Work with a professional and supportive team
Opportunity to enhance your customer service skills
Job Responsibilities
• Handle inbound customer calls and assist with banking-related concerns.
• Provide accurate information and effective solutions to customer inquiries.
• Deliver excellent customer service while maintaining professionalism.
• Document customer interactions and follow account procedures.
• Ensure a positive customer experience in every interaction.
Qualifications
Open to all educational backgrounds (High School, Senior High School, and College Graduates)
At least 6 months BPO/Call Center experience REQUIRED
Excellent communication skills
Customer-oriented with strong problem-solving abilities
Willing to work on-site
Application Process
1️⃣ Workday ID Creation (to be facilitated by the recruitment point of contact)
2️⃣ Walk-in Interview & Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding
Ready to take your BPO career to the next level? Apply now and become part of a world-class customer service team!
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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