Customer Service / Technical Support Representative (CSR / TSR)
Gratitude IncCustomer Service / Technical Support Representative (CSR / TSR)
Job Description
Key Skills
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Role Overview:
We are seeking Customer Service and Technical Support Representatives to handle customer inquiries, resolve technical issues, and provide exceptional service. This is an entry-level role – no experience required!
Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat.
Resolve customer concerns and technical issues promptly.
Provide accurate information on products and services.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
At least SHS Graduate – required.
18 years old and above – required.
Proficiency in English Communication – required.
No experience required – fresh graduates and entry-level candidates are welcome!
Willing to work onsite with shifting schedules.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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