Customer Support Associate | Voice Account | BPO Hiring
Job Description
We are seeking enthusiastic Customer Support Associates to provide exceptional service to customers through voice interactions. Successful candidates will handle inquiries efficiently while ensuring excellent customer satisfaction.
Key Responsibilities
• Answer inbound customer calls.
• Resolve account and service-related concerns.
• Process customer requests accurately.
• Update customer information.
• Maintain professionalism during every interaction.
Qualifications
• At least Senior High School Graduate.
• Strong verbal communication skills.
• Computer literate.
• Willing to work onsite and on shifting schedules.
• Fresh graduates are encouraged to apply.
Benefits
• Paid training
• Monthly incentives
• HMO upon regularization
• Leave credits
• Government benefits
• Promotion opportunities
Key Skills
5 SkillsRole Specifications
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Multilingual Language - Vietnamese
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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