Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Support Associate | Voice Account | BPO Hiring

491 Views 1 week ago
Experience 0–10 Year(s)
₱
Salary ₱ 10 – 30K p.m
Location Manila, Cebu Central Visayas
Be the first to apply for this job

Job Description

We are seeking enthusiastic Customer Support Associates to provide exceptional service to customers through voice interactions. Successful candidates will handle inquiries efficiently while ensuring excellent customer satisfaction.

Key Responsibilities

•⁠ ⁠Answer inbound customer calls.
•⁠ ⁠Resolve account and service-related concerns.
•⁠ ⁠Process customer requests accurately.
•⁠ ⁠Update customer information.
•⁠ ⁠Maintain professionalism during every interaction.

Qualifications

•⁠ ⁠At least Senior High School Graduate.
•⁠ ⁠Strong verbal communication skills.
•⁠ ⁠Computer literate.
•⁠ ⁠Willing to work onsite and on shifting schedules.
•⁠ ⁠Fresh graduates are encouraged to apply.

Benefits

•⁠ ⁠Paid training
•⁠ ⁠Monthly incentives
•⁠ ⁠HMO upon regularization
•⁠ ⁠Leave credits
•⁠ ⁠Government benefits
•⁠ ⁠Promotion opportunities

Key Skills

5 Skills
CRM (Customer relationship Management) Customer Relations Customer Service customer service analyst Customer oriented

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Temitayo Adebiyi
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, nigeria
Network 1+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc