Customer Voice Support
Gratitude IncCustomer Voice Support
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
- Direct customers to online resources
- Create and maintain reports on customer interactions
- Attend weekly team meetings
- Update customer records in our system, including notes about conversations and outcomes
- Present ideas for improving customer care
- Participate in team-building activities
- Develop customer rapport
- Encourage customers to complete satisfaction surveys
- Make recommendations to managers to improve customer experience
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 2 Year(s)
₱ 80 - ₱ 100K p.m
Manila, Philippines
Team Leader (Life Insurance)
Gratitude Inc2 - 5 Year(s)
₱ 45 - ₱ 50K p.m
Manila (Taguig), Philippines
TELCO CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc0 - 2 Year(s)
Confidential
Manila, Philippines
Customer service representative
Gratitude Inc0 - 3 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
0 - 10 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
TL Spanish billingual Account -Cognizant
Gratitude Inc3 - 5 Year(s)
₱ 100 - ₱ 120K p.m
Manila, Philippines
Customer Service/Suport
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Regulatory Compliance Manager (Financial)
Gratitude Inc8 - 12 Year(s)
Confidential
Manila, Philippines
Inpatient Coder – QA Specialist
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
CSR -Healthcare Account -Alldigitech Company
Gratitude Inc0 - 17 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines