Destination Services and Corporate Housing Specialist (Corporate Mobility Specialist)Career Level: 9

Gratitude Inc

1832 Views

19 hours ago

5-7 Year(s)

Manila (Mandaluyong)

Job Description

Key Skills

Critical Thinking Customer Service Project management Vendor management Analytical Skills Travel Processes Destination services Conflict management

2 candidate(s) have already applied for this Job. Apply now

Work setup: Hybrid (Once a week RTO)

Work schedule: Mon – Fri (8am - 5pm) , Can support PH & ANZ time zone.

May require flexibility to support Global stakeholders.

Location: Mandaluyong, Robinsons Cybergate Tower 2

Roles & Responsibilities per NOM:

• Manage CH/DS vendor program for allocated Market Units and support the MSL team as needed.

• Manage individual vendor contracts

• Manage vendor relationship

• Handle escalations with vendor or assignee, as needed

• Manage detailed remediations

• Manage reporting

• Maintain the DS tables in the ACE tool

• Collaborate with local P+ teams

• Coordinate, contribute, attend and follow up as needed on Quarterly Business • Reviews with Vendors

• Continue to identify ways to add value to the overall program including understanding of the costs and considerations for DS/CH services in the market

• Monitor Vendor SLAs

• Lead implementation offerings from Vendor (share with stakeholders as needed)

• Conduct ad-hoc check-ins with Vendor

• Support MU Lead, Designated Location MU Lead, MSLs, and Operations Support with DS+CH expertise when needed

• Completion of the vendor summary tool and overall tool management

• Info on DS in ACE tool

• Strategic thinking & innovation around DS & CH.

Must Have:

• 5-7 years relevant experience in Destination Services and Corporate Housing.

• Project Management

• Vendor Management

• Destination Services provider background/experience

• Escalations and conflict management.

• Customer service skills

• Critical and Analytical thinking skills

• Can support travelers (Accenture employees up to Executive level)

Role

Corporate Planning/Strategy Manager

Timings

Flexible (Permanent)

Industry

Other

Work Mode

Hybrid

Functional Area

Corporate Planning / Consulting / Strategy

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Joseph Aragbaiye

Recruiter - Gratitude Inc

NA, nigeria

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