ExL Cebu:Customer Service Representative - Healthcare Account
Gratitude IncExL Cebu:Customer Service Representative - Healthcare Account
Job Description
Key Skills
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Job Title: Customer Service Representative - Healthcare Account
Company: EXL Service
Location: Cebu City, Cebu - Work From Office (WFO)
Employment Type: Full-Time
Joining Date: October 5, 2026
Job Description:
EXL Service Cebu is looking for Customer Service Representatives to join our Healthcare Account. This is open for candidates with or without BPO experience who are willing to start ASAP.
Qualifications:
- At least Senior High School Graduate
- College Graduate with or without Call Center Experience is welcome to apply
- With good to excellent English communication skills
- Willing to work on-site in Cebu
- Willing to work on shifting schedules, including night shift, weekends, and holidays
- Can start on October 5, 2026
Salary and Benefits:
- Salary Package: 22,000 - 23,000
- HMO coverage on Day 1 plus Life Insurance
- Monthly allowances and performance-based incentives
- Paid training
- Career growth and promotion opportunities
- Stable account with a global company
Duties and Responsibilities:
- Handle healthcare-related inquiries from customers via phone
- Provide accurate and timely information
- Ensure excellent customer service and satisfaction
- Maintain customer records and documentation
.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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