EXL is Hiring for CSR Role/ Healthcare, Financial/ CEBU
Gratitude IncEXL is Hiring for CSR Role/ Healthcare, Financial/ CEBU
Job Description
Key Skills
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Roles and Responsibilities
● As a Healthcare Representative, you will answer call and inquiries of customers in accordance with standard policies and procedure
● Interact with the customers to provide them with the information and assistance they need on our client’s products and services over the phone.
● Provide excellent customer service by focusing on providing a great experience
Job Qualifications
● HS/SHS/ Grads or 2nd year in College completed | with at least 1 year experience in International Voice Account
or
● Fresh Graduates/4yr course graduate with or without BPO experience
● Good English communications skills
● Strong customer orientation skills
What we offer:
● Competitive Compensation Package with Retention Program Incentives, Performance Incentives
● In-house training
● DAY 1 HMO Coverage
● Dental coverage for employees
● Personal development programs
● Meal and other allowances
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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