Gratitude Inc banner
Gratitude Inc logo

Field HR Senior Analyst

Gratitude Inc
2330 Views
15 hours ago

Field HR Senior Analyst

10-12 Year(s)
Manila (Makati)
Manila (Makati)

Job Description

Key Skills

HR Generalist Stakeholder Management Strategic Business Partner

1 candidate(s) have already applied for this Job. Apply now

Qualifications



Must have:

• HR Generalist profile will do, but more strategic business partner rather than transactional HR with experience of 3 to 5 years

• Excellent Communication skills – especially for presentation/leadership meetings

• Comfortable in using Excel and PowerPoint



Good To Have:

• Project and stakeholder management

• From the same industry



Your role includes some or all of the following key responsibilities. You should review these in conjunction with career-level guidelines to gain a clear understanding of the expectations for your role.



Overall:

• Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes

• Define the operational framework for the GU delivery of People Service process support based upon the defined Business and HR Strategy

• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce

• Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.

• Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes

• Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU

• Serve as a main point of contact and manage relationships with stakeholder groups and key individuals

• Resolve any escalated issues and risks

• Facilitate teamwork and process integration across the team

• Lead team of People Advisors and Client Account HR Leads as required

• Ensure career planning and development for employees

• Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy

• Deliver employee Orientation and Integration

• Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal Role posting

• Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams

• Ensure optimal deployment of Field HR talent across all Diamond/Global/Foundation clients and that the HR teams aligned with these clients are delivering services effectively

• Work closely with the GU People Programs Lead on programs and initiatives that are cross-DTE, and with the People Advisor team to ensure that processes and programs and driven out and implemented on the ground within the respective project sites

• Plan and deliver training, coaching and mentoring required to ensure that Field HR teams in each GU possess the capability and confidence to perform to the highest level

• May provide end-to-end service delivery of all Mobility Services at a global level and be accountable for the coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level

Role

Generalist HR

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Sonia Abad

Recruiter - Gratitude Inc

NA, philippines

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Coremedia Developer

Gratitude Inc

7 - 20 Year(s)

Java

₱ 80 - ₱ 100K p.m

Manila, Philippines

5 - 10 Year(s)

Japanese language BPO Operations MBA

Confidential

Manila, Philippines

0 - 15 Year(s)

Call Center english Thai

₱ 80 - ₱ 110K p.m

Manila, Philippines

1 - 14 Year(s)

Call Center BPO Voice Process International Call Centre

₱ 22 - ₱ 24K p.m

Manila, Philippines

5 - 10 Year(s)

Japanese language BPO Operations MBA

Confidential

Manila, Philippines

1 - 11 Year(s)

US Mortgage BPO Voice Process BPO Skills

₱ 28 - ₱ 32K p.m

Manila, Philippines

1 - 2 Year(s)

Sales Manager BPO training BPO Sales Manager

₱ 45 - ₱ 65K p.m

Manila, Philippines

3 - 19 Year(s)

PostgreSQL Troubleshooting CRM solutions

₱ 65 - ₱ 150K p.m

Manila, Philippines

3 - 4 Year(s)

Wealth Management Supervisory Experience Quality auditing

₱ 125 - ₱ 145K p.m

Manila, Philippines

1 - 4 Year(s)

Communication Customer Relations Customer Service

₱ 15 - ₱ 30K p.m

Manila, Philippines