Financial CSR - Account Opening - Cebu IT Park - No College Required
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3 weeks ago
Experience
0–15 Year(s)
₱
Salary
₱ 18 – 20K
p.m
Location
NA
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Job Description
Financial CSR - Account Opening - Cebu IT Park - No College Required
Location: Concentrix IT Park - Onsite
Work Setup: Onsite
Salary: Competitive + Benefits
ABOUT THE ROLE:
We are hiring for Financial Account Opening at Concentrix IT Park! This is an onsite customer service role supporting financial / banking customers. Open to High School graduates with BPO experience.
JOB DETAILS:
Role: Financial Account Opening
Location: Concentrix IT Park - Onsite
Work Setup: Onsite
Salary: Competitive + Benefits
WHAT'S IN IT FOR YOU:
- Competitive compensation and growth opportunities - Attractive package with career advancement
- Collaborative work culture with learning and development support - Grow with a supportive team
- Opportunity to work on meaningful products and business problems - Gain financial industry experience
YOUR ROLE:
- Handle customer inquiries related to financial accounts via phone, chat, or email
- Assist with account concerns, billing, transactions, and service requests
- Provide accurate information and excellent customer experience
- Document all interactions properly in the system
- Collaborate with internal teams to resolve customer issues
- Meet targets for quality, productivity, and customer satisfaction
WHO WE'RE LOOKING FOR:
- At least High School graduate with minimum 6 months BPO experience - HS grads with BPO exp can apply!
- Good communication skills and customer service oriented
- Willing to work onsite at Concentrix IT Park - Onsite setup
- Able to work shifting schedule if required
Key Skills
7 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
BPO Call center
Call centre voice
BPO call centre
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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