Fraud and Financial Account Needed
Gratitude IncFraud and Financial Account Needed
Job Description
Key Skills
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Position: Customer Service Specialist (Fraud, Collections, Retails & Card Services)
Salary: Php 22k starting (will also vary depending on candidate's profile) and can go up to 35k.
This is for US financial Banking account. you will have the opportunity to provide outstanding service to our customers, resolve their queries in a timely manner, and grow your skills in customer interaction and problem-solving. You will be a key player in managing customer transactions, including fraud investigation, collections, payments, loans, and more, offering you a diverse and dynamic work experience.
Required qualifications, capabilities, and skills:
-Computer experience required, utilizing multiple computer applications in a Windows-based environment
-Completed at least 2 years in college
-Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience
- should have at least one year of experience in fraud cases and financial accounts (or related fields)
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts.
PROCESS:
VALIDATION > HR Interview > Communication Skills Assessment > Hiring Manager Interview(s)
All valid candidates will receive an email from POC requesting them to complete necessary details. Once the details are submitted, the details for the virtual interview will be sent to the candidate's active email address.
Role
Customer Service Executive -Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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