Health Clinical Services Associate Jobs

Gratitude Inc

1314 Views

19 hours ago

1-3 Year(s)

₱ 30 - ₱ 40K p.m

Cebu Central Visayas (Lapu Lapu city)

Job Description

Key Skills

Client Servicing Healthcare Insurance Healthcare professionals Healthcare account Clinical work Utilisation management Healthcare domain Healthcare Experience Healthcare Industry Health Insurance Claims Processor Health Outreach Specialist.- Medical Graduate

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Location: San Nicolas, Ilocos Norte / Cebu Work

Setup: 6 months onsite; Hybrid setup Schedule:

JOB DESCRIPTION Works with a client physician and their care team to compete documentation of clinic visits/encounters. QDS support healthcare providers and their patients by using an artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits.

The AI technology platform combined with QDS save time for providers by delivering accurate and complete documentation of a patient visit/encounter. Medical summary documentation includes patient history, physical exams, radiological findings, assessments, and treatment plans

JOB QUALIFICATIONS º Clinical Graduate with a bachelor’s degree in a health/clinical related field such as nursing, pharmacology, kinesiology, sports medicine or occupational/speech therapy or experienced health agent with a minimum of 1 year experience working in a healthcare setting/environment such as Utilization Management Intake º Representative, Health Insurance Claims Processor or Health Outreach Specialist. Excellent written and verbal communication in English includes advance proficiency in grammar and spelling º Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients º Proficient with the use of Microsoft Office 365 and work productivity/support tools º Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role º Successful completion of Quality Documentation Specialist Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies. º Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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