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Healthcare account BPO at Ortigas with Salary upto 36k

Gratitude Inc
3341 Views
17 hours ago

Healthcare account BPO at Ortigas with Salary upto 36k

0-10 Year(s)
₱ 20 - ₱ 35K p.m
Manila (Pasig)
Manila (Pasig)

Job Description

Key Skills

Customer Service US Healthcare

486 candidate(s) have already applied for this Job. Apply now

The Role



Your responsibilities will include:




  • Manage large amounts of incoming phone calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers



Ideal Profile




  • You have at least 1 year experience within a Healthcare process.

  • Good communication

  • Education :High School Graduate, ALS Graduate, Senior High School Graduate, College Undergraduate, College Graduate

  • Someone with a BPO experience at least 6 months



What's on Offer?




  • Flexible working options

  • Opening within a company with a solid track record of success

  • Great work culture



TAG GRATITUDE JOBS AND EARN FANTASTIC JOINING BONUS ALSO. MAKE SURE YOU COMPLETE YOUR APPLICATION AFTER YOU CLICK ON APPLY BUTTON

Role

Customer Service Executive

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Akhil Ahluwalia

Recruiter - Gratitude Inc

NA, india

6+ Followers

500+ Posts

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