Hiring: Customer Service Representative – Travel Account
Gratitude IncHiring: Customer Service Representative – Travel Account
Job Description
Key Skills
19 candidate(s) have already applied for this Job. Apply now
We are looking for enthusiastic individuals to join our growing team as Travel Account Specialists. You will assist international travelers with bookings, itinerary management, flight modifications, and general inquiries, ensuring a seamless travel experience.
Minimum Qualifications:
Education:High School Graduate (Old Curriculum) or Senior High School Graduate.
Experience: Open to fresh graduates; prior BPO or customer service experience is an advantage but not required.
Skills: Strong verbal and written English communication skills, active listening, and basic geographical knowledge.
Key Responsibilities:
* Handle inbound inquiries regarding flight, hotel, and car rental reservations.
* Provide accurate information on travel policies, restrictions, and cancellation procedures.
* Resolve booking issues efficiently while maintaining high customer satisfaction.
What We Offer:
* Competitive basic salary (23k - 28k) with performance-based travel incentives.
* Paid premium training and night differential pay.
* Comprehensive healthcare coverage (HMO) upon regularization.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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