HR Manager ( Shared service, payroll and compensation) : HR Manager Employee Engagement. Masters Degree holders..

Gratitude Inc

627 Views

15 hours ago

15-20 Year(s)

₱ 80 - ₱ 90K p.a

Job Description

Key Skills

BPO Skills BPO Payroll

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Description / Requirements

POSITION PURPOSE:-

Responsible for the overall functioning of the HR department offshore. This role offers thought leadership regarding organizational and people-related strategy and execution and provides advice on HR procedures, policies, best practices, Rewards , Benefits and statutory compliance to achieve highest level of Employee satisfaction and Retention

Key Performance Indicators:

· Retention

· Employee satisfaction

· Stake holder management

Experience :- Critical:

· Master’s degree in Human

Resource from a reputed B School

· 15+ yrs of HR experience out of which 5 -6 yrs of

experience in ITES/ BPO function preferred

· Proven experience in managing Human

Resource for a mid to large scale multi -

location operations

Highly Desirable:

· Experience in HR Employee Engagement Know-How

Critical: · Thorough knowledge of HR Domain and

Industry best practices

· Strong Project Management skills

· Ability to work on various HR projects for the BU

Desirable: · Experience in designing and implementing HR Strategy

ON SITE WORK

Mid Shift/ Nightshift

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Role

Manager -Customer Service

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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Janet Olukayode

Recruiter - Gratitude Inc

NA, nigeria

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