Quality Excellence Senior Manager (BPO)
Gratitude IncQuality Excellence Senior Manager (BPO)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Quality Excellence Senior Manager (BPO)
Location - Pasay City
· Good understanding and knowledge on quality methodology,
project management, and back end operations
· Background in supporting insurance vertical
Education Requirements
• Graduate in any stream
• Green Belt/Black Belt certified
• Exposure to quality systems (ISO, COPC, etc) preferred
Work Experience Requirements
• Minimum 10 years of total work experience with at least 5 years of relevant in BPO / ITES industry
• Minimum 5 year in the current role/assignment
Role
Head/VP/GM-Transitions
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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