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GRATITUDE INC
APAC · AFRICA · U.S.A

HR Service Delivery Assoc Manager (CL 8)

638 Views 1 week ago
Experience 7–8 Year(s)
₱
Salary ₱ 100 – 150K p.m
Location Manila
1 candidate(s) already applied

Job Description

​JOB TITLE: HR Service Delivery Assoc Manager (CL 8)
WORK SETUP: Hybrid in Taguig
WORK SHIFT: Day shift
HC: 1
Salary budget: CL 10, estimate is 100K to 150k
OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both in-house and outsourced teams, with the correct deductions and necessary withholdings, including maintaining the employees’ hours and payments, calculating commissions and bonuses, and printing payroll.
RESPONSIBILITIES:
• Act as the escalation point for team and customer issues
• Together with other leads, identify opportunities for improvement
• Drive corporate initiatives, delivery of metrics and optimal performance of the team through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals
• Participate in the action and strategic planning process that establishes annual objectives and goals for an organisation
• Be responsible for the development of resources under your reporting line
Scope of responsibilities includes overseeing:
• Produce and Distribute Pay to employees’ bank accounts
• Conduct Audit Activities
• Produce General Ledger Feed
• Payroll Reporting
• Distribute vendor/government data as required
• Post Payrun activities
• Calculate Gross to Net
JOB QUALIFICATIONS:
• With at least 7 to 8 years of relevant experience; 5 years of supervisory experience
• Payroll and SAP experience required
• Voice proficiency of B1T is not required

Key Skills

3 Skills
Supervisory Experience End to end process knowledge of Order to cash process SAP Payroll

Role Specifications

Role
Account Manager
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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