HR Service Delivery Assoc Manager (CL 8)
Job Description
Key Skills
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JOB TITLE: HR Service Delivery Assoc Manager (CL 8)
Job Requisition ID: R00323165
WORK SETUP: Hybrid in Taguig
WORK SHIFT: Day shift
HC: 1
Salary budget: CL 10, estimate is 100K to 150K(CONFIDENTIAL)
(Salary is confidential, but sharing a range here for sourcing purposes only and NEVER share with your candidates; only give them a hint that once they are selected, the final salary offer will depend on the client and project they will be assigned)
OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both in-house and outsourced teams, with the correct deductions and necessary withholdings, including maintaining the employees’ hours and payments, calculating commissions and bonuses, and printing payroll.
RESPONSIBILITIES:
• Act as the escalation point for team and customer issues
• Together with other leads, identify opportunities for improvement
• Drive corporate initiatives, delivery of metrics and optimal performance of the team through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals
• Participate in the action and strategic planning process that establishes annual objectives and goals for an organisation
• Be responsible for the development of resources under your reporting line
Scope of responsibilities includes overseeing:
• Produce and Distribute Pay to employees’ bank accounts
• Conduct Audit Activities
• Produce General Ledger Feed
• Payroll Reporting
• Distribute vendor/government data as required
• Post Payrun activities
• Calculate Gross to Net
JOB QUALIFICATIONS:
• With at least 7 to 8 years of relevant experience; 5 years of supervisory experience
• Payroll and SAP experience required
• Voice proficiency of B1T is not required
• Not previously or currently employed with Accenture
• No active Workday Profile with Accenture
RECRUITMENT PROCESS:
- Endorse for Validation through Workday (Ensure you upload the complete and latest CV)
- Screening with CV Reviewer for the Valid candidates
- For review and processing with the client
NOTE: Please inform your valid candidates to monitor their application updates and status through email or their Workday Account
PRE-SCREENING QUESTIONS:
- Highest educational attainment:
- Years of proven experience in end-to-end payroll processing:
- Years of experience in a Payroll Supervisory role
- Rate your SAP Payroll experience from 1 to 10, 10 being the highest.
- Last drawn salary
- Expected salary
- Amenability to work hybrid in BGC Taguig with a day shift work schedule?
- Any active Workday Account with Accenture?
Role
WFM
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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