Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

HR Service Delivery Associate Manager

415 Views 1 week ago
Experience 7–8 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
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Job Description


JOB TITLE: HR Service Delivery Assoc Manager (CL 8)

Job Requisition ID: R00323165

WORK SETUP: Hybrid in Taguig 

WORK SHIFT: Day shift


OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both in-house and outsourced teams, with the correct deductions and necessary withholdings, including maintaining the employees' hours and payments, calculating commissions and bonuses, and printing payroll.


RESPONSIBILITIES:


• Act as the escalation point for team and customer issues 

• Together with other leads, identify opportunities for improvement 

• Drive corporate initiatives, delivery of metrics and optimal performance of the team through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals 

• Participate in the action and strategic planning process that establishes annual objectives and goals for an organisation 

• Be responsible for the development of resources under your reporting line 


Scope of responsibilities includes overseeing: 

• Produce and Distribute Pay to employees’ bank accounts

• Conduct Audit Activities  

• Produce General Ledger Feed 

• Payroll Reporting  

• Distribute vendor/government data as required 

• Post Payrun activities 

• Calculate Gross to Net


JOB QUALIFICATIONS:


• With at least 7 to 8 years of relevant experience; 5 years of supervisory experience

• Payroll and SAP experience required



Key Skills

1 Skills
Payroll Processing

Role Specifications

Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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