Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

*Immediate Hiring – Customer Support Roles | Retail, Airline, Telco & Healthcare*

382 Views 1 week ago
Experience 0–2 Year(s)
₱
Salary ₱ 15 – 30K p.m
Location Manila, Cebu Central Visayas, Nueva Ecija central Luzon
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Job Description

We are looking for motivated *Service Desk Associates* to join customer support operations serving international clients across several industries.

Core Responsibilities

•⁠ ⁠Respond to customer inquiries and provide end-to-end assistance.
•⁠ ⁠Manage concerns involving accounts, products, orders, bookings, billing, and services.
•⁠ ⁠Provide accurate information while maintaining a professional tone.
•⁠ ⁠Resolve customer issues within established guidelines.
•⁠ ⁠Escalate cases that require specialized assistance.
•⁠ ⁠Maintain accurate records and meet performance standards.
 

Candidate Profile

•⁠ ⁠Senior High School graduate or higher.
•⁠ ⁠Strong English communication and comprehension.
•⁠ ⁠Good analytical and problem-solving skills.
•⁠ ⁠Customer-service oriented with a positive attitude.
•⁠ ⁠Willing to work onsite and shifting schedules.
•⁠ ⁠Previous BPO experience is preferred for certain programs.
•⁠ ⁠Freshers may be eligible for selected openings.

     Available Industries

*Retail* | *Airline* | *Telco* | *Healthcare*

*Multiple hiring opportunities available for August classes.*

* Apply today and let us match your profile with the most suitable account.*

Key Skills

4 Skills
Customer Service BPO Skills Must be fluent in speaking both Mandarin and English Must be a High School Graduate (Old Curriculum), Senior High School Graduate, or have completed at least 2 years in college with no back subjects

Role Specifications

Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Temitayo Adebiyi
Recruiter - Gratitude Inc
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