Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Inside Sales Assistant Manager

106 Views 1 week ago
Experience 3–5 Year(s)
₱
Salary ₱ 50 – 53K p.m
Location Manila (Taguig)
35 candidate(s) already applied

Job Description

Job Description: Inside Sales Assistant Manager

Location: Taguig, Philippines
Work Setup: On-site
Work Shift: Shifting
Basic Salary: PHP 50,000–53,000 + PHP 2,000 Rice Allowance + PHP 500 Gasoline Allowance
Experience: 3–5 years in Inside Sales
Team Leadership: Minimum 3 years
Headcount: 1
Start Date: ASAP

Job Summary

We are looking for an experienced Inside Sales Assistant Manager with strong sales and team leadership experience to manage, retain, and grow a portfolio of small to mid-value customer accounts. The ideal candidate will drive revenue growth, improve customer satisfaction, manage sales pipelines, and identify opportunities for customer retention and business expansion.

Key Responsibilities

  • Drive sales performance by engaging prospective and existing customers, identifying opportunities, and closing sales.

  • Achieve revenue targets, sales goals, and productivity metrics.

  • Manage and grow customer accounts through proactive engagement and consultative selling.

  • Build strong customer relationships and ensure high levels of satisfaction and retention.

  • Identify upselling, cross-selling, and new business opportunities.

  • Manage sales pipelines, follow-ups, forecasts, and opportunity conversions.

  • Handle customer inquiries, complaints, and escalations professionally.

  • Monitor portfolio performance and prepare reports on sales, revenue, profitability, and customer satisfaction.

  • Use CRM tools, sales data, and market insights to improve conversion rates.

  • Collaborate with internal stakeholders and business development teams to achieve sales objectives.

  • Lead and support team members to ensure consistent sales performance and service quality.

Required Qualifications

  • Bachelor’s degree or equivalent experience.

  • 3–5 years of relevant Inside Sales experience.

  • Minimum 3 years of experience leading or managing a team.

  • Strong experience in account management, customer retention, and revenue generation.

  • Excellent communication, negotiation, and relationship-building skills.

  • Experience managing sales pipelines, CRM systems, and performance reporting.

  • Willingness to work on-site in Taguig with a shifting schedule.

  • Must be available to start immediately.

What We Offer

  • Comprehensive health insurance.

  • Paid time off and holiday leave.

  • Career development and advancement opportunities.

  • Collaborative and inclusive work environment.

  • Modern office facilities.

Mandatory Pre-Screening Questionnaire

All applicants must complete and submit the questionnaire form to be considered for this opportunity.

Questionnaire Link: ​https://myglit.com/lateral/cref/44bae51e99

Note: Only candidates meeting the Inside Sales and team leadership requirements will be considered.



Key Skills

6 Skills
CRM (Customer relationship Management) Leadership Negotiating Skill Revenue Growth Excellent Communication Leading or mentoring

Role Specifications

Role
Sales Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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