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GRATITUDE INC
APAC · AFRICA · U.S.A

Insurance Customer Service Representative

435 Views 1 week ago
Experience 1–5 Year(s)
₱
Salary ₱ 20 – 22K p.m
Location Manila (Pasay City, Alabang Muntinlupa City)
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Job Description

LOCATION: MOA Pasay

WORK SETUP: Onsite

START DATE: September 21, 2026


Qualifications:


Minimum SHS Graduate – required


1 year BPO experience – required


Salary: Up to ₱22,000


Key Responsibilities:


Handle inbound customer inquiries regarding insurance policies


Assist with policy updates, claims, and account concerns


Resolve customer issues and escalate complex cases


Document interactions accurately in the system

Key Skills

3 Skills
Call Center Customer Service Insurance Skills

Role Specifications

Role
Life-Insurance Agent
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Insurance Agent

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Jecinta Kariuki
Recruiter - Gratitude Inc
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