Insurance Voice CSR - EXL Pasay- Up to 22K

Insurance CSR - Voice - EXL Pasay City - MENDOTA -

Company: EXL Pasay

Location: Pasay City - Onsite (WFO)

Salary: Up to PHP 22,000 Package

Setup: Onsite - Shifting Schedule

Headcount: Multiple Vacancies!

About the Role:

Join our Insurance Voice Team in Pasay! EXL Pasay is hiring experienced Voice CSRs for our stable MENDOTA account. Be part of a long-term, non-toxic campaign with clear career growth!

Responsibilities:

- Handle insurance customer inquiries via voice channel

- Provide accurate information and assistance to customers

- Resolve customer concerns with empathy and professionalism

- Meet quality and performance metrics

Qualifications:

- At least Senior High School Graduate

- Minimum 1 year BPO Voice experience required

- Excellent English communication skills

- Strong customer service orientation

- Willing to work onsite in Pasay City and on a shifting schedule

Perks & Benefits:

- Up to PHP 22,000 Salary Package

- HMO coverage and paid leaves

- Government-mandated benefits

- Paid training and career development opportunities

- Stable and long-term insurance account - MENDOTA