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GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst

20 Views 20 hours ago
Experience 7–10 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Cebu Central Visayas (Lapu Lapu city, San Fernando)
5 candidate(s) already applied

Job Description

Qualifications:

Required:

• Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).

• Experience working on IT, digital transformation, or business process improvement projects.

• Experience in Agile and Waterfall methodologies.

• Exposure to cross-functional and stakeholder management activities.

• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.


Preferred:


• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.

• Familiarity with productizing AI/ML and agentic systems in healthcare operations.

• Data analytics and reporting experience.

• Change management exposure.

• Process automation experience.


Recruitment Process:


• Validation

• Zwayam profile creation

• HR Interview

• Hiring Manager Interview

• Onboarding


Screening notes:


• Highest educational attainment:

• Years of experience in Information Technology or Computer science Engineering

• Years of US Healthcare experience

• Years of experience in IT, digital transformation, or business process improvement projects

• How much is your last drawn salary?

• What are your salary expectations?

• Current location and preferred site to work (Taguig/ Cebu/Davao)

• Are you amenable to working on a hybrid setup with a shifting schedule?

• Can you start immediately once hired?

Key Skills

4 Skills
US Healthcare Process Improvement in BPO Setup IT Business Analyst IT/Digital Transformation

Role Specifications

Role
Business Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Toheeb Akinwalee
Recruiter - Gratitude Inc
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