IT Business Analyst
Job Description
Work Setup: Hybrid in Taguig / Cebu / Davao
Work Schedule: Flexible to work on a shifting schedule if business requires (weekends, night shifts, and holidays)
Start Date: ASAP
Headcount: 1
Qualifications
Required:
Graduate or Master’s Degree with 5 years in Information Technology or Computer Science Engineering, with at least 2+ years in US Healthcare (CPO/BPO, payer, provider, or health tech).
Experience working on IT, digital transformation, or business process improvement projects.
Experience in Agile and Waterfall methodologies.
Exposure to cross-functional and stakeholder management activities.
Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.
Preferred:
PMP, PRINCE2, Agile / Scrum Certifications, ITIL, and Lean Six Sigma.
Familiarity with productizing AI/ML and agentic systems in healthcare operations.
Data analytics and reporting experience.
Change management exposure.
Process automation experience.
Recruitment Process
Validation
Zwayam Profile Creation
HR Interview
Hiring Manager Interview
Onboarding
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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