IT Business Analyst

Qualifications Required:

• Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).
• Experience working on IT, digital transformation, or business process improvement projects.
• Experience in Agile and Waterfall methodologies.
• Exposure to cross-functional and stakeholder management activities.
• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.
  

Preferred:

• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.

• Familiarity with productizing AI/ML and agentic systems in healthcare operations.

• Data analytics and reporting experience.

• Change management exposure.

• Process automation experience.

Recruitment Process:

• Validation

• Zwayam profile creation

• HR Interview

• Hiring Manager Interview

• Onboarding