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GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst

31 Views 1 day ago
Experience 5–10 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Manila (Taguig)
7 candidate(s) already applied

Job Description

Job title: IT Business Analyst

Work setup: Hybrid in Taguig/ Cebu/Davao

Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)"


Start date: ASAP


Qualifications:


Required:

• Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).

• Experience working on IT, digital transformation, or business process improvement projects.

• Experience in Agile and Waterfall methodologies.

• Exposure to cross-functional and stakeholder management activities.

• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.


Preferred:


• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.

• Familiarity with productizing AI/ML and agentic systems in healthcare operations.

• Data analytics and reporting experience.

• Change management exposure.

• Process automation experience.

Key Skills

4 Skills
US Healthcare Digital Transformation Process Improvement in BPO Setup IT Business Analyst

Role Specifications

Role
Business Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

John Muema
Recruiter - Gratitude Inc
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