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GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst - US Healthcare

19 Views 1 hour ago
Experience 5–8 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Cebu Central Visayas, Davao, Manila
3 candidate(s) already applied

Job Description

Job Details

Qualifications


Required Qualifications

-Graduate or Master's Degree with 5 years in Information Technology, Computer science Engineering with at least 2 years of experience in US Healthcare (CPO/BPO, payer, provider, or health tech).

- Experience working on IT, digital transformation, or business process improvement projects.

- Experience with Agile and Waterfall methodologies.

- Exposure to cross-functional collaboration and stakeholder management activities.

- Excellent storytelling and presentation skills, with the ability to engage clients, executives, and technical audiences.


Preferred Qualifications


- PMP, PRINCE2, Agile/Scrum, ITIL, or Lean Six Sigma certifications.

- Familiarity with productizing AI/ML and agentic systems in healthcare operations.

- Experience in data analytics and reporting.

- Exposure to change management.

- Experience in process automation.


Recruitment Process


1. Validation

2. Zwayam Profile Creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding

Key Skills

4 Skills
US Healthcare Process Improvement in BPO Setup IT Business Analyst IT/Digital Transformation

Role Specifications

Role
Business Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Mujeeb Azeez
Recruiter - Gratitude Inc
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