Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst - US Healthcare | Hybrid

124 Views 1 week ago
Experience 2–5 Year(s)
₱
Salary Confidential
Location Manila - Taguig, Cebu Central Visayas, Davao
34 candidate(s) already applied

Job Description

JOB DESCRIPTION


JOB TITLE: IT Business Analyst

WORK SETUP: Hybrid in Taguig / Cebu / Davao

WORK SCHEDULE: Flexible to work on a shifting schedule based on business needs (weekends, night shifts, and holidays).

SALARY BUDGET: PHP 52,000 – 73,000 package

START DATE: ASAP

HEADCOUNT: 1


QUALIFICATIONS


Required:


- Graduate or Master’s Degree with 5 years in Information Technology, Computer Science Engineering, with at least 2+ years in US Healthcare (CPO/BPO, payer, provider, or health tech).

- Experience working on IT, digital transformation, or business process improvement projects.

- Experience in Agile and Waterfall methodologies.

- Exposure to cross-functional and stakeholder management activities.

- Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.


Preferred:


- PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.

- Familiarity with productizing AI/ML and agentic systems in healthcare operations.

- Data analytics and reporting experience.

- Change management exposure.

- Process automation experience.


RECRUITMENT PROCESS


1. Validation

2. Zwayam profile creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding

Key Skills

4 Skills
Business analyst US Healthcare Process Improvement experience in BPO Setup IT/Digital Transformation

Role Specifications

Role
Business Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Mary Abada
Recruiter - Gratitude Inc
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