Italian Bilingual Onsite in Cebu

Gratitude Inc

1034 Views

22 hours ago

1-3 Year(s)

₱ 80 - ₱ 150K p.m

Cebu Central Visayas

Job Description

Key Skills

Customer Service Fluent in Italian and English Language

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JOB TITLE: Italian Bilingual (Cebu)

WORK SET UP: Onsite in Cebu (NO RELOCATION ASSISTANCE)

WORK SHIFT: Depends with the client and project but they are looking for someone who can work on a shifting schedule

Salary budget: 80K- 150K (Confidential)

(Salary is confidential but sharing a range here for sourcing purposes only and never share to your candidates, only give them a hint that once they will be selected, the final salary offer will depends to the client and project they will be assigned)

Qualifications:

• Document Translation tasks (e.g. Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to a foreign language (indicate language) and vice versa

• May require interpretation service during conferences or meetings with counterparts, clients, and vendors.

• Initiate and implement Quality Assurance and process improvement activities

• Assist in Capability Development of bilinguals by conducting coaching or language training activities

• Research, compile and learn business, tools and technical terminologies

• Use and contribute in strengthening translation tools to increase productivity

• Willing to be cross-trained on technical (SAP, Oracle, SFDC, Service Desk, etc.) or project management/support tasks

• Work with teams and diverse range of people

• Work in a Service Desk setting involving spoken and written communication in the foreign language (non-English)

• Work on a project as technical support (SAP, Oracle, SFDC, Service Desk, etc.)

• Other language-related tasks as may be defined and assigned from time to time

• Preferably a Bachelor's Degree in Information Technology, Computer Science, or other relevant fields. Undergraduates with language proficiency are welcome to apply

• Able to effectively communicate, verbally and in writing, in both English and Italian language

• Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience

• Familiarity with MS Word, MS Excel, and MS PowerPoint

• Experience in analysis, troubleshooting, problem solving and project management

• Must be willing to work on holidays, weekends, shifting schedules and extended working hours

• Willing to work and relocate in Cebu, Philippines

• Open for those applicants who are currently in Philippines

RECRUITMENT PROCESS:

• Screening with the CV Reviewer

• Endorse for validation and CV screening through Workday, along with the HRI toolkit, FCV and CV

• For reviewing with the client

PRE-SCREENING QUESTIONS:

1. What level of proficiency are you in Italian and English language?

2. How much is your last drawn and expected salaries? Please set your expectations properly.

4. Are you amenable to working on onsite up and shifting in Cebu City?

Role

Other Language Expert

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Yasir Muhammad

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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Cebu Central Visayas, Philippines

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