We're Hiring: Khmer (Cambodian) Multilingual Customer Support Representative

Location: Quezon City, Metro Manila

Work Setup: Onsite

Schedule: Shifting / Night Shift

Employment Type: Full-time

Start Date: ASAP

About the Role

We are looking for fluent Khmer-speaking professionals to join our growing multilingual customer support team. If you're passionate about delivering exceptional customer service and enjoy working in a fast-paced international environment, we'd love to hear from you!

Whether you already have BPO experience or are looking to start your career in customer service, this is an excellent opportunity to grow professionally while using your Khmer language skills.

Key Responsibilities

Handle inbound and outbound customer interactions via phone, email, chat, and other support channels.
Deliver excellent customer support in Khmer and English.
Assist customers with account inquiries, billing concerns, service requests, and product-related questions.
Resolve customer concerns efficiently while ensuring high customer satisfaction.
Accurately document customer interactions using company systems.
Meet quality, productivity, attendance, and customer service targets.
Build strong customer relationships through excellent communication and problem-solving.
Perform other operational tasks as required.

Qualifications

Fluent in Khmer (Cambodian) with excellent verbal communication skills.
Able to communicate effectively in English (training and internal systems are in English).
Open to applicants with or without BPO experience.
Previous Collections or Order-to-Cash (O2C) experience is an advantage but not required.
Must be legally authorized to work in the Philippines.
Valid Working Visa or Temporary Resident Visa accepted for foreign applicants.
Willing to work onsite on shifting or night schedules.

Benefits

Performance Incentives
Paid Training
Health Insurance
Life Insurance
Free Parking
Company Events
Career Growth Opportunities
Opportunity for Regular Employment

Role

Customer Service Analyst

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.